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Bulk roster upload — 200 athletes failing validation

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From Saanvi Patel · Assigned to Priya

Saanvi Patel3h ago

Trying to upload my fall roster (850 athletes). 200 are rejected with 'missing physical exam date' — but our SIS clearly has that field populated. CSV attached.

Priya2h ago

Hi Saanvi — looking at your CSV. The physical_date column header has a trailing space which is why our parser is ignoring it. Re-upload with the corrected file (attached) and you'll be set.

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