Saanvi Patel3h ago
Trying to upload my fall roster (850 athletes). 200 are rejected with 'missing physical exam date' — but our SIS clearly has that field populated. CSV attached.
From Saanvi Patel · Assigned to Priya
Trying to upload my fall roster (850 athletes). 200 are rejected with 'missing physical exam date' — but our SIS clearly has that field populated. CSV attached.
Hi Saanvi — looking at your CSV. The physical_date column header has a trailing space which is why our parser is ignoring it. Re-upload with the corrected file (attached) and you'll be set.
Reply will be sent through HubSpot.