Inbox
12 unread
Every inquiry from HubSpot, Help Scout, and SalesMessage SMS in one queue.
- +1 (415) 555-01232m
Bus late
My son's bus is late, who do I call?
SalesMessage SMSOpenurgent - Tina Park3m
Forgot my password
Hi, I forgot my password and the reset link isn't working.
Help ScoutOpenlogin-issueself-service-candidate - +1 (617) 555-01996m
Login link please
Cant log in send link plz
SalesMessage SMSOpenlogin-issueself-service-candidate - Jane Cole8m
Refund request — fall soccer registration
We had to pull our daughter from the team after she broke her wrist…
HubSpotOpenrefund-requestbilling - Stripe Alerts12m
Stripe webhook returning 500s
Your endpoint /webhooks/stripe returned 500 for the last 14 events…
Help ScoutOpen→ Priyasystem-alert - +1 (312) 555-014414m
Practice tonight?
Is practice cancelled tonight?
SalesMessage SMSOpen - Tom Bradley18m
SIS integration broken — Infinite Campus sync stalled
Sync stopped at 6am, ~40k athletes affected. We need eyes on this NOW.
HubSpotOpenintegrationsis - Sarah Chen22m
Physical form (PDF) being rejected
Trying to upload my son's physical exam PDF but it keeps rejecting.
Help ScoutOpenupload-issue - +1 (305) 555-018128m
Game time changed??
Game time changed?? confused
SalesMessage SMSOpenurgent - Jessica Wu35m
Charged twice for same registration
Got charged $75 twice on my card for one registration.
Help ScoutOpenbillingrefund-request - Mike Rodriguez42m
Can't log into RegisterMyAthlete portal
Password reset email never arrived. Tried twice. Need to approve 80 registrations today.
HubSpotOpen→ Sam (you)login-issue - +1 (718) 555-017748m
Jersey size update
How do I update jersey size for my daughter?
SalesMessage SMSOpen→ Sam (you)account-update - Coach K.55m
Roster lock won't release after season ends
Season ended 11/15, roster still locked. Can't start tryouts.
Help ScoutOpen→ Sam (you)bug-report - Mark Olsen1h
Bus driver app shows wrong pickup location
App says pickup at Lincoln Field but team is at Roosevelt Field.
Help ScoutOpenbug-report - Saanvi Patel2h
Bulk roster upload — 200 athletes failing validation
CSV uploads, but 200 of 850 rows fail with 'missing physical date'.
HubSpotOpen→ Priyabulk-upload - Coach Davis3h
Coach chat keeps logging me out
Every 10 min the coach chat logs me out. Annoying.
Help ScoutOpenbug-reportmobile - +1 (408) 555-01905h
Refund - quitting team
Refund please. Quit team.
SalesMessage SMSOpenrefund-request - Coach Williams6h
Want to add Aktivate to 2 more schools in our district
Westside HS and Eastview MS want in too. Same district, same contract?
HubSpotOpenexpansionsales-loop