Reports
Mock data — demo only. Conversations, automations, integrations, and stats on this page are placeholders. Nothing here is connected to live HubSpot, Help Scout, or SalesMessage data.

Reports

Last 7 days.

Total conversations

264

Avg first response

11m

Avg resolution

4.2h

CSAT

4.6 / 5

based on 132 responses

Volume by channel

Where inquiries came from this week.

  • HubSpot42 (16%)
  • Help Scout88 (33%)
  • SalesMessage SMS134 (51%)

Status breakdown

Current Inbox view.

Open
18
Pending
4
Closed
3

Automation impact

Share of conversations touched by at least one rule.

73%

hit rate · 193 of 264 conversations

Top tags

What customers are writing about.

  • login-issue38
  • refund-request31
  • bug-report22
  • compliance14
  • billing12